On their website, UltraViewer assures that even this (albeit minimal) personal information is never shared, sold, or otherwise commercialized to other parties. The service will therefore use cookies to store this information on your browser. With that said, when you register a new UltraViewer account, it will ask for personal information such as your name, email, phone, and language. Since the host can view anything the controller does, UltraViewer intrinsically guarantees transparency. Of course, the core function of UltraViewer is for remote access to be enabled while still allowing you to view the processes being done on your own screen. Newly generated login/info means that someone who once had control of your computer would not be able to do so again with the old code. A new ID and password are also randomly generated each time you use the program to further enhance security. As such, security has been a huge component of UltraViewer’s design and marketing strategy.įirst and foremost, others are able to control your computer only if you’ve shared your UltraViewer ID and password with them. If you’re already skeptical about letting a technician access your files, it tracks so that the risk-aversive balk at the prospect of adding new software to a PC that’s already in dire straits. Handing over control of your computer is unnerving even without third-party software like UltraViewer acting as the middle man. This direct communication while you work provides comforting visibility to your client while you root out anything that’s potentially malicious or contains unwanted bundled software or unnoticed bloatware. This brings up a convenient chat window that lets you share links, answer quick questions, or even send and receive files to hasten the troubleshooting process. ![]() Once you have control of your partner, you can press the default hotkey (F1) to chat with the client. You’re in direct control of the computer in question, expediting the process and helping your client faster. No more having to screen-share and explain where to click, or no more sitting idle and asking the status of progress bars or download times. Once the issue resolves, the end-user can toggle off remote control by simply closing out of UltraViewer.įrom the perspective of technicians from software companies, once your client sends you the ID and password displayed, UltraViewer will let you support your clients quickly and without the hassle of repeated queries and commands. The end-user sends an auto-generated ID and password to whomever to allow remote access. UltraViewer is a faster and more convenient approach to technical assistance, eliminating the need for travel entirely, and minimizing the amount of time spent with a PC operating below capacity. The process was slow, frustrating, and oftentimes expensive. Before remote tools like UltraViewer, when a computer suffered from a software glitch or malware, it would have to be taken to tech support manually. Usually commercial software or games are produced for sale or to serve a commercial purpose.While remote control of a computer is useful in more ways than one, the main draw for downloading UltraViewer is for IT. Even though, most trial software products are only time-limited some also have feature limitations. After that trial period (usually 15 to 90 days) the user can decide whether to buy the software or not. Trial software allows the user to evaluate the software for a limited amount of time. Demos are usually not time-limited (like Trial software) but the functionality is limited. In some cases, all the functionality is disabled until the license is purchased. Demoĭemo programs have a limited functionality for free, but charge for an advanced set of features or for the removal of advertisements from the program's interfaces. In some cases, ads may be show to the users. Basically, a product is offered Free to Play (Freemium) and the user can decide if he wants to pay the money (Premium) for additional features, services, virtual or physical goods that expand the functionality of the game. This license is commonly used for video games and it allows users to download and play the game for free. ![]() There are many different open source licenses but they all must comply with the Open Source Definition - in brief: the software can be freely used, modified and shared. ![]() Programs released under this license can be used at no cost for both personal and commercial purposes. Open Source software is software with source code that anyone can inspect, modify or enhance. Freeware products can be used free of charge for both personal and professional (commercial use). Freeware programs can be downloaded used free of charge and without any time limitations.
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